Detailed course structure
Introduction to Business English
Thank you for reading this post, don't forget to subscribe!• Introduction to communication
• Non-verbal communication
• Business writing
• Speaking, listening and reading skills
• Meetings
• Presentations
• Work readiness
Anatomy and Physiology
• About Anatomy and Physiology
• Cells and tissues
• Skin, hair and nails
• The skeletal system
• Muscles and the muscular system
• The lymphatic system
• The nervous system
Professional Salon Skills
• Personal presentation
• Effective communication
• Verbal communication
• Non-verbal communication
• Observation skills
• Communicating and working together
• Written communication
• Salon services
• Dealing with customer complaints
• The Receptionist – communicating telephonically
• Assessment techniques and questioning the client
• Questioning techniques
• Face mapping
• Contra-indications
• Contra-actions
• Hygiene and avoiding cross-contamination
• Personal hygiene
• Salon hygiene
• Client hygiene
Introduction to Massage
• Introduction
• Understanding massage
• Getting ready for massage
• Body therapy and aftercare
• Hand and foot massage
• Preparing for massage
• Hand massages
• Foot massages
• Massages for all ages
• Caring for hands and feet
• Indian head massage
• An ancient art in a modern world
• Healthy body, healthy mind
• Indian head massage techniques
Networking for Success
• Understanding successful networks
• Building networking relationships
• Refining your professional presence
• Bell ringing telephone techniques
• Networking via e-mail and the internet
• Networking power of self promotion
• Special networking challenges
Full Body Massage Techniques
• Basic Skills and Techniques
• Back, neck and shoulder massages
• Leg and Arm massages
• Abdominal and rib massages
• Self massage techniques
• Oils and massage